Vertical Solutions 2018-01-15T13:49:06+00:00

A New Era in Post Sales Service and Field Service Management

Field service and post sales service have become front and center as companies recognize their power in building customer relationships and driving new revenue streams. Your customers demand an excellent customer experience – you must constantly innovate with new solutions and enhanced service levels. At the same time, you must tightly manage every aspect of operations – from complex warranty support and entitlements to field service management and contact center operations. We have the technology you need to deliver the best customer experience, on the phone and in the field, mobile and desktop, online and in person.

Whether you are interested in creating new services to capture the opportunity of the Internet of Things, or need to control entitlement management, we can help. We deliver the comprehensive solutions you need to grow your service business.

Learn more about our multi-channel, cloud-based solutions that help you maximize revenue, minimize operating cost, increase customer retention, and create a post-sales service organization to compete and succeed in this new era.

Download our free eBook: The Future of Field Service

From Our Blog

  • ACCO Brands Chooses VSI

VSI is the Right Fit for ACCO Brands

ACCO Brands Chooses Field Service Solution from VSI Offices around the world are equipped with products from ACCO Brands Corporation. It is one of the world's largest designers, marketers, and manufacturers of branded academic, consumer, [...]

Service Industry Events

CRM Evolution

April 9-11, Washington, DC. Hear from over 60 speakers in more than 40 sessions including innovative keynotes, sunrise sessions, case studies, panel discussions, and more. Get access to industry-leading companies demonstrating cutting-edge technologies. Network with [...]

Company News

ACCO Brands Corp. Chooses Vertical Solutions, Inc. for Field Service Management

VSI’s VServiceManagement post-sales service solution enables ACCO Brands' field service team to take credit card payments in the field and easily implement business process workflows Cincinnati, OH — September 13, 2017 — Vertical Solutions, Inc. [...]