ERP

/Tag: ERP

Field Service Management Solution Streamlines Complex Contract Management

Robust project management for field service with real-time status reporting, additional configuration options, Azure compatibility, and expanded NetSuite API are key new features of Vertical Solutions’ latest release of VServiceManagement™ Cincinnati, OH — June 13, 2017 — Vertical Solutions, Inc. (VSI), a developer of field service management and customer experience solutions, today announced a significant [...]

2017-06-11T14:45:27+00:00News|

Power Pro-Tech Scales for Growth with VServiceManagement from Vertical Solutions, Inc.

Cincinnati, OH — March 14, 2017 — Vertical Solutions, Inc. (VSI), a developer of field service management and customer experience solutions, today announced that Power Pro-Tech has deployed its VServiceManagement™ solution to improve field service operations and scale to meet the demand for its emergency power generation service solutions. With a seamless integration with Microsoft [...]

2017-03-14T10:31:26+00:00News|

Step Outside the Box: The New Imperative for Service & Manufacturing

A client recently asked us, “How do we rank when it comes to innovation? If you were to benchmark our organization against your best customer, where would we fall?” It took us a few minutes, as these aren’t easy questions. My first thought was, “You rank high. You rank as one of the highest for [...]

2017-01-24T16:54:12+00:00Blog|

You Can’t Put Your Finger On It – But You’re Losing Post-Sales Service Revenue

You’re losing revenue. Often times you may even have ideas where you’re losing it. In these days where products are increasingly commoditized, post-sales service has become a key strategy in regaining lost revenues. Could it be that you’re simply not capturing and acting on the correct vendor warranty data? Or perhaps your executives have unrealistic [...]

2017-01-24T15:50:22+00:00Blog|

The Field Service Secret Weapon: FSM Automation for Entitlements

It used to be that CRM Field Service Management (FSM) meant managing the entire service process, from taking a service request/work order, asking diagnostic questions, scheduling an engineer – hopefully via an optimized process, to dispatching to the customer. The tech appeared on site with phone, laptop or mobile device on hand – online, hybrid [...]

2017-01-24T17:39:53+00:00Blog|

Vertical Solutions a Finalist for 2015 Microsoft Dynamics Regional ISV of the Year

Cincinnati, OH — July 23, 2015 — Vertical Solutions, Inc. (VSI) joined more than 12,000 partners at the Microsoft Worldwide Partner Conference (WPC) in Orlando, where it was honored to be named a finalist for the 2015 Microsoft Dynamics Regional ISV of the Year. Microsoft recognizes nominated partners for delivering innovative solutions at WPC each [...]

2017-02-22T16:50:14+00:00News|