entitlements

/Tag: entitlements

VSI is the Right Fit for ACCO Brands

ACCO Brands Chooses Field Service Solution from VSI Offices around the world are equipped with products from ACCO Brands Corporation. It is one of the world's largest designers, marketers, and manufacturers of branded academic, consumer, and business products. It is well known for office supplies including ring binders, staplers, notebooks, and calendars as well as [...]

2017-09-07T12:41:36+00:00Blog|

Vertical Solutions, Inc. a Best of Breed Vendor in Constellation ShortList™ for Field Service Management

VSI’s VServiceManagement post-sales service solution enables companies to be flexible and nimble when providing service Cincinnati, OH — September 21, 2017 — Vertical Solutions, Inc. (VSI), a developer of field service management and customer experience solutions, today announced that it was named to the Constellation ShortList™ for Field Service Management. The ShortList includes solutions that [...]

2017-09-21T11:35:58+00:00News|

You Can’t Put Your Finger On It – But You’re Losing Post-Sales Service Revenue

You’re losing revenue. Often times you may even have ideas where you’re losing it. In these days where products are increasingly commoditized, post-sales service has become a key strategy in regaining lost revenues. Could it be that you’re simply not capturing and acting on the correct vendor warranty data? Or perhaps your executives have unrealistic [...]

2017-01-24T15:50:22+00:00Blog|

The Field Service Secret Weapon: FSM Automation for Entitlements

It used to be that CRM Field Service Management (FSM) meant managing the entire service process, from taking a service request/work order, asking diagnostic questions, scheduling an engineer – hopefully via an optimized process, to dispatching to the customer. The tech appeared on site with phone, laptop or mobile device on hand – online, hybrid [...]

2017-01-24T17:39:53+00:00Blog|