big data

/Tag: big data

Microsoft’s $2.5B Minecraft Acquisition Spotlights a Hidden Gem: Field Service Technology

With its $2.5B acquisition of Minecraft, Microsoft has a lot on its plate. One thing that may not be on its mind is field service technology…or is it? If you follow the complicated path through the Internet of Things (IoT) towards the endgame of “How are we going to service this transformation of connected devices,” [...]

2017-01-24T17:37:19+00:00Blog|

Could the Glue of the Internet of Things be Field Service?

Information about the Internet of Things (IoT) has been coming so quickly that it’s a bit overwhelming to take stock of where field service plays in this arena. We know it’s related. We can feel the potential. But it’s too early to draw a line around IoT with new insights coming daily. The one area [...]

2017-01-24T17:03:39+00:00Blog|

Isn’t Big Data Just Data? Why All Things Post-Sale Have “Big” Implications

One of the more interesting comments regarding big data during a recent Gartner conference was that customers aren’t necessarily talking about big data — analysts and vendors are. This is bringing the big data question to the forefront for many organizations. The idea that well, yes, we have a lot more data these days seems [...]

2017-01-24T16:39:28+00:00Blog|