Your Partner for a New Era in Service
Service has become the way forward for companies focused on growth. Whether you want to build innovative solutions to stay a step ahead of your competition or need to tightly manage complex service environments, we have the solution for you. At Vertical Solutions, Inc., we have history: we understand the challenges of delivering post-sales services, in the field and via the contact center. We have used our expertise to develop field service management and contact center solutions that help you set the standard in customer service. We want to be your long-term business partner.
We develop, implement, and support best-in-class Service Management and Customer Experience solutions, including VServiceManagement for customer support, field service, and mobile environments, and VContactCenter for internal, external, and hybrid contact centers. Our applications are flexible, integrate easily with legacy systems, and offer rapid deployment times, driving down TCO and delivering high ROI.