About Us

/About Us
About Us 2017-11-16T15:44:21+00:00

Your Partner for a New Era in Service

Service has become the way forward for companies focused on growth. Whether you want to build innovative solutions to stay a step ahead of your competition or need to tightly manage complex service environments, we have the solution for you. At Vertical Solutions, Inc., we have history: we understand the challenges of delivering post-sales services, in the field and via the contact center. We have used our expertise to develop field service management and contact center solutions that help you set the standard in customer service. We want to be your long-term business partner.

We develop, implement, and support best-in-class Service Management and Customer Experience solutions, including VServiceManagement for customer support, field service, and mobile environments, and VContactCenter for internal, external, and hybrid contact centers. Our applications are flexible, integrate easily with legacy systems, and offer rapid deployment times, driving down TCO and delivering high ROI.

Our Executive Team

Ronald W. Wegmann, Sr.
Ronald W. Wegmann, Sr.Chief Executive Officer and President
Mr. Wegmann is the CEO and President of Vertical Solutions, Inc. A graduate of Xavier University, he earned a B.S. (Philosophy) in 1967 and an MBA (Marketing) in 1971. He has over thirty years of experience in systems consulting and software technologies. Mr. Wegmann is a member of multiple professional organizations and participates in several non-profit organizations.
Kris Brannock
Kris BrannockExecutive Vice President
Ms. Brannock is a graduate of Wittenberg University with a Bachelors degree in English. She is also the current chair of The Women’s Circuit Outreach program, and a member of Northern Kentucky University’s Department of Master of Science Information Systems Advisory Board. For her business and community accomplishments, Ms. Brannock was nominated as one of Cincinnati’s top Forty under 40 up-and-coming business leaders, and speaks regularly at technology and business oriented events across the United States.
Vladimir Alexeenko
Vladimir AlexeenkoChief Technology Officer
Mr. Alexeenko is the Chief Technology Officer for Vertical Solutions, Inc. He has more than 20 years of experience in designing and delivering enterprise-level software solutions, as well as building Dynamic Application Platforms and mobile technologies. He is a graduate of Gubkin Russian State University, based in Moscow, Russia, where he received a Masters degree in Computer Science.

Our Advisory Board

Hal Howard
Hal HowardJHH Executive Consulting
Mr. Howard is the Owner and Principal for JHH Executive Consulting, a private consulting practice that specializes in Strategic Planning, M&A Assistance, and Advisory Services for Private Equity Firms, Venture Capitalists, Start-ups, Technology Organizations, and Enterprise IT.

Hal is the former Corporate Vice President for Microsoft Dynamics ERP R&D. He was responsible for leading the research and development teams for Dynamics AX, Dynamics GP, Dynamics SL, and Dynamics NAV. Under his leadership, the team transformed and modernized the products and expanded Microsoft Dynamics’ presence globally.

Prior to joining the Business Solutions Unit, Hal worked on both Microsoft Exchange Server and Microsoft’s Online Services. He holds eight patents for various technologies across these products and services.

Amitay Korn
Amitay KornAll Rights
Mr. Korn has led technology innovation teams for over 30 years and was an early entrant into the multi-tenant, web-based IT Service Management (ITSM) and CRM software markets. Until 2016 He served at Hewlett-Packard as a Distinguished Technologies and Chief Functional Architect. Prior to that he launched Tefensoft Inc., an early SaaS ITSM software that was acquired in 2006 by Mercury Interactive Software.

Today, Amitay is CEO of All Rights, a non-profit web site he founded to serve as a national repository for citizens to access information about their rights, serving more than 4.5 million Israelis with relevant information.