 Vertical Solutions to Showcase Clients in Cincinnati CRM Software Developer "Not Shy" to Mix Prospects with International Customer BaseOctober 30, 2003 – Cincinnati, OH – Vertical Solutions, Inc. (VSI), a leading developer of Customer Relationship Management (CRM) software for support, field service, and sales environments, announced that they will be hosting an open invitation seminar embedded within their users group conference on November 13th at the Crowne Plaza Cincinnati. VSI is hosting its PowerHelp Users Network (PHUN) Conference in Cincinnati on November 12th-14th. Within the conference will be VSI's second seminar in their "Optimizing Customer Retention Solutions" series. Nationally acclaimed industry analyst, Gary Lemke, President of RealMarket Research, is scheduled to be the keynote address. Two additional VSI customers will be presenting best of class case studies. Featured customer case studies are to include the award winning Reynolds and Reynolds Company who will be presenting "Components of Award Winning Service!" and ABB Automation's "Top Ten CRM Implementation in Services Management Award" by the Aberdeen Group. "VSI is very proud of the strong business relationship with its clients, and rather than just state that in advertisements, we wanted to give our prospects the opportunity to decide," said Ron Wegmann, Sr., President and CEO of VSI. "This seminar is positioned in the middle of our PowerHelp Users' conference to enable prospects to have time to interact with our clients regarding our products, our services, and our support after the sale." For more information or to register for this event visit www.vertsol.com/Register or call About Vertical Solutions, Inc.Vertical Solutions, Inc. (VSI), develops, implements, and supports its Customer Relationship Management (CRM) software. VSI's focus on the latest WEB technologies allows for the improvement of software quality and implementation methodology across your enterprise. The PowerHelp software suite is a complete solution for call centers and help desks including sales force automation and mobile computing modules. VSI's business partners are located in Israel, Belgium and Australia with its North American offices located in Cincinnati, Dallas and New York. VSI was most recently awarded "2002 CRM Excellence Award" by Customer Interaction Solutions (CIS) Magazine for their exceptional work within their client base. For more information visit www.vertsol.com. |