Vertical Solutions' Web Technologies Win Customers Development of PowerHelp Solutions Facilitates Deals; Expands Use

March 28, 2003 – Cincinnati, OH – Vertical Solutions, Inc. (VSI) (www.verticalsolutions.us) an Aberdeen Group award winning developer of Customer Relationship Management (CRM) software for help desk, service, and sales organizations, announced that it had finalized upgrade and renewal agreements in record – breaking volume in the past 90 days.

Over 90% of VSI Customers Upgrade in 2002 - 1Q 2003

"Our clients have responded with mass approval of our development of our PowerHelp product suite. Over the past few years we have focused on the initiative to develop leading technologies and provide unparalleled support for our solutions. Looking at both our customer retention and our awards for technology over the past few months, I feel extremely confident with the direction VSI is heading." -Ron Wegmann, Sr., CEO and President of VSI

VSI Expands With Current Customers With the addition of new functionality including, sales force automation, mobile services, and workflow management tools, the latest release of PowerHelp allows for organizations to expand its use corporate wide. PowerHelp provides a flexible and modular tool for organizations to grow with. Due to these additional solutions PowerHelp has expanded into several business areas corporate wide for companies such as MeadWestvaco, AGFA (a Bayer company), ABB Automation, and Sprint.

About Vertical Solutions, Inc. (VSI)

VSI develops, implements, and supports its award winning PowerHelp Millennium software. VSI's focus on the latest web technologies allows for the improvement of software quality and implementation methodology across your enterprise. With fast, cost effective, and business practical solutions and services, VSI values its long-term customer relationships and creates profitable bottom line and invaluable return on investment (ROI). VSI's PowerHelp Millennium software suite encompasses call center, help desk, sales force automation, and mobile computing products. VSI's business partners are located in Israel, Belgium and Australia with its North American offices located in Cincinnati, Dallas and New York. VSI was most recently was awarded the 2002 "What Works: Top Ten CRM Implementation Award" by the Aberdeen Group.

For more information visit www.vertsol.com.