Logic Communications Signs as Authorized Reseller for CRM and IT Service Management Software from Vertical Solutions
Bermuda-based integrator to resell PowerHelp CRM and PowerHelp IT
March 20, 2006 - Cincinnati, OH - - Vertical Solutions, Inc. (VSI), a leading developer of IT Service Management and Customer Relationship Management software, announces that Logic Communications Ltd., a Bermuda-based value-added telecommunications and information technology company, is now authorized to sell its PowerHelp CRM and PowerHelp IT software solutions.
Logic Communications evaluated more than a half-dozen CRM solutions to use internally before choosing PowerHelp CRM from Vertical Solutions for its full functionality, ease of integration, and low cost of implementation. "Many of the CRM solutions we evaluated required extensive professional service fees for successful implementation – often upwards of 10 times the initial product price. PowerHelp CRM offered us out-of-the-box functionality with minimal customization," says Tom Hill, senior business development manager, Logic Communications. "PowerHelp CRM has the functionality that we need, is easy to use, and has a very low ratio of service to product costs – typically, the ratio is one-to-one, or less."
Logic Communications realized that the professional service fees for PowerHelp CRM customer deployments typically cost less than the product itself, and approached Vertical Solutions about reselling the entire suite of solutions throughout Bermuda. The company has sold PowerHelpCRM to KPMG Bermuda and a major reinsurance company located on the island. In addition to the dozens of prospects on its list, Logic also plans to demonstrate the product line in several other Caribbean countries.
"We're excited to expand our business by working with Logic Communications. As a customer, Logic understands the ease of integration and full capabilities of our products; as a reseller partner, it is able to communicate those features to a new region of prospective customers. Logic is a well-respected IT solutions provider and we're pleased to be its partner."
-Ron Wegmann, Sr., CEO and President of VSI
About Logic Communications
Logic Communications is Bermuda's foremost provider of full-spectrum, technology-based solutions for business problems. Logic provides corporate and residential Internet products, voice over IP long distance and PBX-based solutions, global private networking, hardware and software, and a full suite of professional IT consulting services. Logic leverages key partnerships with industry leaders to deliver these solutions. In addition to Vertical Solutions, Logic partners with HP/Compaq, Cisco, Microsoft, Oracle, CheckPoint, Cognos, Sprint, and AT&T. For more information, please visit www.logic.bm.
About Vertical Solutions, Inc. (VSI)
Cincinnati, OH — September 21, 2006 — Vertical Solutions, Inc. (VSI), a leading developer of Customer Relationship Management software, announces that its customer, General Binding Corp. (GBC), a developer of document finishing equipment based in Northbrook, IL, has won the 2006 CRM Innovator Award from Gartner, Inc. This is the eighth annual presentation of the CRM Excellence Awards from Gartner, Inc. (NYSE: IT), the leading provider of research and analysis on the global information technology industry. The award was presented last week at the Gartner Customer Relationship Management Summit, in Chicago, IL. GBC delivered a presentation at the Summit outlining its winning CRM strategy, which included the implementation of VSI's PowerHelp CRM, a web-based suite of solutions that enable companies to completely manage their customer-support and field-service processes and enhance their ability to penetrate, retain, and manage their customers.
Contacts:
Carmen Annis, Marketing
Vertical Solutions, Inc.
carmen.annis@vertsol.com
+1 513.891.7997
Alison Harris
Harris Media Services
alison@harrismediaservices.com
+1 207.829.4500
