Vertical Solutions, Inc. Joins Microsoft Dynamics Emerging Partner Program

VSI delivers post-sales services management solutions to Microsoft Dynamics ERP, enabling partners to sell an end-to-end business solution

Cincinnati, OH — October 1, 2013 —Vertical Solutions, Inc. (VSI), the developer of field service management and customer experience software solutions, announces that it has been selected to participate in the Emerging Partner Program for Microsoft Dynamics. VSI’s full spectrum of post-sales services management solutions will complement Microsoft’s suite of enterprise resource planning (ERP) business solutions, including Microsoft Dynamics AX 2012, GP, and NAV.

“Companies increasingly realize the value of post-sales services in strengthening their business, both by providing revenue and in enhancing their customer relationships,” says Ron Wegmann Sr., CEO of VSI. “By joining the Microsoft Dynamics Emerging Partners Program and integrating our service management solution into the Microsoft stack, we can help Microsoft partners sell a comprehensive, end-to-end, business solution to their enterprise customers.”

Microsoft Dynamics AX supports industry-specific and operational business processes, along with comprehensive, core enterprise resource planning (ERP) functionality for financial and human resources management. VSI’s VServiceManagement™ is a field-service management solution that manages the full lifecycle of post-sales service business processes, from work-order creation to completion. VServiceManagement™ integrates with Microsoft Dynamics AX 2012, and handles complex contracts and warranties, entitlements, dispatch, and offline mobile, complementing Microsoft’s enterprise applications stack.

VSI was chosen to participate in the Microsoft Dynamics Emerging Partners Program for its proven industry experience and deep domain expertise in service management, including field service operations for manufacturing and services vertical markets. As a non-selling independent software vendor (ISV) partner, VSI will work closely with other Microsoft Partners to enable them to sell Microsoft Dynamics to their global enterprise customers.

Vertical Solutions is sponsoring the AXUG Summit and The Partner Connections Event, scheduled for October 20 - 25 in Tampa, FL. Microsoft Partners that would like more information on VSI’s service management solution and on how to extend the Microsoft Dynamics AX 2012 stack are invited to visit the company at booth 640.

About Vertical Solutions, Inc.(VSI)

Vertical Solutions, Inc. helps companies manage complex post-sales service environments efficiently, effectively, and profitably. Companies throughout the world use VSI's solutions to improve service response and resolution times, reduce the costs of delivering service, better manage entitlements, increase revenue, improve the customer experience, and broaden their portfolio of service offerings. VSI develops VContactCenter™ for internal, external, and hybrid contact centers, and VServiceManagement™ for customer support, field service, and mobile environments. These application systems are available as a service or on-premise in a private- or public-cloud environment. VSI's applications are flexible, integrate easily with internal legacy systems as well as external ERP solutions, and can be deployed rapidly. VSI is headquartered in Cincinnati, OH, with offices and partners worldwide. For more information, visit or call 1.800.466.0238.

Contacts for Vertical Solutions

Kim Brault, Marketing
Vertical Solutions, Inc.
+1 513.891.7997


Alison Harris
Harris Media Services
+1 207.829.4500

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Vertical Solutions, Inc.
4243 Hunt Road
Cincinnati, OH 45242
+1 (800) 466-0238
+1 (513) 891-7997