Logic Communications Signs as Authorized Reseller for CRM and IT Service Management Software from Vertical Solutions
Bermuda-based integrator to resell PowerHelp CRM and PowerHelp IT
March 20, 2006 - Cincinnati, OH - - Vertical Solutions, Inc. (VSI), a leading developer of IT Service Management and Customer Relationship Management software, announces that Logic Communications Ltd., a Bermuda-based value-added telecommunications and information technology company, is now authorized to sell its PowerHelp CRM and PowerHelp IT software solutions.
Logic Communications evaluated more than a half-dozen CRM solutions to use internally before choosing PowerHelp CRM from Vertical Solutions for its full functionality, ease of integration, and low cost of implementation. “Many of the CRM solutions we evaluated required extensive professional service fees for successful implementation – often upwards of 10 times the initial product price. PowerHelp CRM offered us out-of-the-box functionality with minimal customization,” says Tom Hill, senior business development manager, Logic Communications. "PowerHelp CRM has the functionality that we need, is easy to use, and has a very low ratio of service to product costs – typically, the ratio is one-to-one, or less."
Logic Communications realized that the professional service fees for PowerHelp CRM customer deployments typically cost less than the product itself, and approached Vertical Solutions about reselling the entire suite of solutions throughout Bermuda. The company has sold PowerHelpCRM to KPMG Bermuda and a major reinsurance company located on the island. In addition to the dozens of prospects on its list, Logic also plans to demonstrate the product line in several other Caribbean countries.
"We’re excited to expand our business by working with Logic Communications. As a customer, Logic understands the ease of integration and full capabilities of our products; as a reseller partner, it is able to communicate those features to a new region of prospective customers. Logic is a well-respected IT solutions provider and we’re pleased to be its partner."
-Ron Wegmann, Sr., CEO and President of VSI
About Logic Communications Logic Communications is Bermuda’s foremost provider of full-spectrum, technology-based solutions for business problems. Logic provides corporate and residential Internet products, voice over IP long distance and PBX-based solutions, global private networking, hardware and software, and a full suite of professional IT consulting services. Logic leverages key partnerships with industry leaders to deliver these solutions. In addition to Vertical Solutions, Logic partners with HP/Compaq, Cisco, Microsoft, Oracle, CheckPoint, Cognos, Sprint, and AT&T. For more information, please visit www.logic.bm.
About Vertical Solutions, Inc.(VSI) VSI develops, implements, and supports the award-winning PowerHelp Enterprise suite of customer-experience management software solutions. PowerHelp CRM software offers in-depth functionality for Support, Field Service, Sales/Marketing Automation, and Mobile environments. PowerHelp IT, awarded the PinkVerify™ Service Support Enhanced designation from Pink Elephant, can be used directly out of the box to empower IT service management teams to adhere to ITIL best practices, more closely align business and IT services, and administer tighter controls over current and future IT infrastructure activities. VSI’s web-based solutions offer lower TCO and proven ROI to a 100-percent referenceable client base of blue-chip customers such as ABB, Mitsubishi, Agfa, and Rubbermaid. VSI is headquartered in Cincinnati, OH, with offices in Dallas, Israel, and Toronto and business partners in Belgium and Bermuda. Fast ... Powerful ... Guaranteed. For more information, visit www.verticalsolutions.us or call 1.800.466.0238.
Carmen Annis, Marketing
Vertical Solutions, Inc. (VSI)
carmen.annis@vertsol.com
PH: +1 513.891.7997
Alison Harris
Harris Media Services
alison@harrismediaservices.com
PH: +1 207.829.4500