Vertical Solutions’ PowerOLE Module Secures Enterprise Reporting Capabilities PowerOLE Invokes PowerHelp’s Security Parameters for Third Party Reporting Solutions
February 20, 2003 – Cincinnati, OH – Vertical Solutions, Inc. (VSI), an Aberdeen Group award winning developer and implementer of Customer Relationship Management (CRM) software for help desk, customer service, and sales organizations, commercially released another reporting option for their PowerHelp Millennium CRM suite.
PowerOLE is the latest addition to the PowerHelp Millennium reporting suite. The PowerOLE tool allows for easy integration with a variety of external reporting systems while invoking the use of the PowerHelp security hierarchy.This latest option will allow an enterprise to offer secure reporting based on user specific access.
"PowerOLE is an extremely viable tool for our customers who use PowerHelp in several areas of their business and have multiple integrated systems with pertinent data. The ability to quickly and securely report on sales and support metrics is critical for a company’s success." -Steve McElwee, Director, PowerHelp U.S. for VSI
VSI’s development of the PowerHelp reporting suite is structured to enable any size organization to have flexible, comprehensive, and usable reports for management. PowerHelp’s full suite of sales and software business reports come standard in the core offering. The additional Excel Plug-in option allows for "push button" exporting of PowerHelp data into an Excel format creating a highly customizable and universal method of reporting. In 2002 VSI also introduced their Business Intelligence and Analytics module, PowerBIA, that provides two and three-dimensional graphs with drill down capabilities. PowerOLE, the latest addition, will now allow any organization to utilize their reporting tool of choice while invoking a secured access hierarchy to critical data.
About Vertical Solutions, Inc. (VSI) VSI develops, implements, and supports its award winning PowerHelp Millennium software. VSI’s focus on the latest web technologies allows for the improvement of software quality and implementation methodology across your enterprise. With fast, cost effective, and business practical solutions and services, VSI values its long-term customer relationships and creates profitable bottom line and invaluable return on investment (ROI). VSI’s PowerHelp Millennium software suite encompasses call center, help desk, sales force automation, and mobile computing products. VSI's business partners are located in Israel, Belgium and Australia with its North American offices located in Cincinnati, Dallas and New York. VSI was most recently was awarded the 2002 "What Works: Top Ten CRM Implementation Award" by the Aberdeen Group.