News

Learn how VSI has established itself as a leader in the support, service, and sales automation marketplace.

2010

June 25

Vertical Solutions, Inc. Positioned in the 2010 "Magic Quadrant for Field Service Management"

Mar 3	VSI's New Contact Center Management Solution Enables Social CRM, Streamlines Processes, and Ensures Cost-Effective Flexibility
Feb 18	sCRM Moving Beyond the Hype to Add Value to the Contact Center - Read CRMXchange's Interview with VSI's Kris Brannock
Jan 28	Vertical Solutions, Inc. Announces VContactCenter, a Multi-Channel, Cloud-Based CRM Contact Center Management Solution Designed for Customer Service

2009

Oct 22	DPSciences Extends Deployment of Vertical Solutions' Technology
Sep 22	Vertical Solutions Integrates with Palantiri, Bringing Social Collaboration to PowerHelp Service Management Software
Sep 18	Risky Business or Smart Move: Investing in Customer Facing Technologies Justifying Technology Investments in a Tight Economy
Jul 30	Vertical Solutions Announces Contract Revenue Recognition Module for its PowerHelp Service Management Software Solution
Jun 23	NEI Chooses PowerHelp from Vertical Solutions, Inc. to Help Manage and Track Technical Support Requests, Contract & Warranty Renewals, and Associated Revenues
Jun 16	Innovative In-sourcer Contact Centers of America Partners with Vertical Solutions using latest SaaS Technology
Jun 11	Vertical Solutions Positioned in the Magic Quadrant for Field Service Management
Apr 7	"Four Steps to Save Money with Service Management" written by Ron Wegmann, Sr., CEO & President
Mar 31	"How Business Process Definition Can Rescue Your Rollout" written by Ron Wegmann, Sr., CEO & President

2008

Dec 5	"Optimizing Your Technology Deployment by Managing Business Processes," written by Dave Miller, Director of Field Service Systems.
Nov 19	"Field Service for the Wireless Workforce: Think Smart!" written by David Miller, Director of Field Service
Nov 12	"When is Free Not Free? ERP Field Service vs. Best-in-Class Software" written by Ronald Wegmann, CEO/President
Oct 21	Vertical Solutions, Inc. Honored as a Recognized Innovator by Global Service and Support Associations
June 6	Vertical Solutions Positioned in the Magic Quadrant for Field Service Management, 2008
May 6	A. O. Smith Water Products Company Wins WBR Service Award for Implementation of Vertical Solutions, Inc.’s PowerHelp
Apr 1	JEOL USA, Inc. Selects PowerHelp Software from Vertical Solutions, Inc. for Field Service Management
Jan 14	VSI's Customer A. O. Smith wins Gold 1to1 Impact Award

2007

Dec 19	VSI wins Customer Interaction Solutions Product of the Year Award
Nov 13	ACCO Brands' Document Finishing Group Wins AberdeenGroup's Achievement Award for Performance Excellence
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