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So far Alison Harris has created 28 blog entries.

How the Cloud, IoT, and AI are Driving the Post-Sales Services Revolution for Manufacturing

Manufacturers increasingly recognize that a focus on post-sales services can drive significant revenue. From tightening processes in entitlement management to building new long-tail service solutions, aftermarket service for manufacturers is growing in importance. Key to this transformation is technology to power service operations, processes, and people. With the advances in cloud-based service solutions, manufacturers finally [...]

2017-07-20T16:00:19+00:00 Blog|

Dynamics AX User Group Summit

October 10-13, Gaylord Opryland Resort, Nashville, TN. Vertical Solutions, Inc. will attend the AXUG Summit, the can’t-miss annual conference for users of Microsoft Dynamics AX. Blending special access to Microsoft leadership with credible peer-to-peer knowledge exchange – this conference delivers electric keynotes, visionary product roadmaps, focused learning and optimal networking as users gain instrumental solutions [...]

2017-07-19T14:39:00+00:00 Events|

Field Service Management Solution Streamlines Complex Contract Management

Robust project management for field service with real-time status reporting, additional configuration options, Azure compatibility, and expanded NetSuite API are key new features of Vertical Solutions’ latest release of VServiceManagement™ Cincinnati, OH — June 13, 2017 — Vertical Solutions, Inc. (VSI), a developer of field service management and customer experience solutions, today announced a significant [...]

2017-06-11T14:45:27+00:00 News|

Servitizing IoT will Unlock New Business Models for Field Service

It won’t be long before IoT will become part of our computing fabric. Sensors are being placed on many parts during the manufacturing process so that it’s not just one sensor creating an alert (like M2M) but a network of alerts combined with artificial intelligence predicting a failure. This web of networked sensors may soon [...]

2017-04-05T12:06:38+00:00 Blog|

Vertical Solutions, Inc. Named to Constellation ShortList™ for Field Service Management

Aftermarket service management solution recognized as a leading offering for early adopters pursuing digital transformation Cincinnati, OH — March 28, 2017 — Vertical Solutions, Inc. (VSI), a developer of field service management and customer experience solutions, today announced that it was named to the Constellation ShortList™ for Field Service Management. With 52 percent of the [...]

2017-03-27T13:50:53+00:00 Awards, News|

Power Pro-Tech Scales for Growth with VServiceManagement from Vertical Solutions, Inc.

Cincinnati, OH — March 14, 2017 — Vertical Solutions, Inc. (VSI), a developer of field service management and customer experience solutions, today announced that Power Pro-Tech has deployed its VServiceManagement™ solution to improve field service operations and scale to meet the demand for its emergency power generation service solutions. With a seamless integration with Microsoft [...]

2017-03-14T10:31:26+00:00 News|

3D Printing Creates New Possibilities for Industrial Internet of Things

I went to the Chief Executive Network’s Smart Manufacturing Summit wondering what new things I would learn about the Industrial Internet of Things (IIoT) and Additive Printing (3D Printing). In addition to a holistic overview from the 100 Manufacturing CEOs in attendance (check out eLogic’s The Voice of the Customer on the Industrial Internet of [...]

2017-01-24T17:29:13+00:00 Blog|

Microsoft’s $2.5B Minecraft Acquisition Spotlights a Hidden Gem: Field Service Technology

With its $2.5B acquisition of Minecraft, Microsoft has a lot on its plate. One thing that may not be on its mind is field service technology…or is it? If you follow the complicated path through the Internet of Things (IoT) towards the endgame of “How are we going to service this transformation of connected devices,” [...]

2017-01-24T17:37:19+00:00 Blog|