Service Management...

is the art of choosing the right technology! VSI develops, implements, and supports its award-winning PowerHelp suite of service management software solutions that allow our customers' to function as effortless as possible.

• Customer Service
• Technical Support
• Field Services
• Mobility
• Sales/Marketing

Customer Success

Technology/Methodology/Support...

See and Listen to What Our Customers Have to Say

Industry News

VSI has been positioned in the Magic Quadrant for Field Service Management.
Read the 2009 press release
Read the 2008 press release

Vertical Solutions, Inc. (VSI) develops, implements, and supports the award-winning PowerHelp Suite of service management software solutions. VSI provides cloud computing platforms for CRM technologies including Call Center, Service Desk and Field Services.

PowerHelp is a best-of-class service management software suite that improves service response and resolution times, reduces the costs of delivering service, and captures actionable data. PowerHelp integrates easily with legacy systems, and offers one of the industry's fastest deployment times, all of which contribute to its low total cost of ownership and high return on investment.

The PowerHelp Suite of service management software solutions includes:

• Support Service and Customer Service
• Field Service including PowerMobile for Field Service
• Sales / Marketing Automation

Manage, service, and support your customers while automating sales and marketing to form a "closed-loop" process for your business.